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IAQ Lexicon

Administrative Burden

A small delay becomes large when the person waiting has no spare margin.

⚙ Hidden Mechanism

The accumulated learning, compliance, documentation, waiting, and psychological costs people must carry to obtain a right, service, decision, or correction from an institution. Administrative Burden can appear minor from inside a system because each step has a separate justification while their combined effect determines who can persist long enough to receive help.

Examples

Related Concepts

First Appeared In

Why Can a Small Administrative Delay Change a Person’s Entire Life?

Origin

Placed beneath Friction Stacking because administrative burden is produced by the combined effect of learning, compliance, waiting, and psychological frictions that may look individually minor to the institution.

Lexicon HomeBroader Concept↑ Friction Stacking Explore Narrower Concepts
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