How Do People Choose Which Exit to Use in a Station?
Ordinary choices often hide invisible systems.
People prefer exits that appear familiar, visible, and socially validated. The hidden mechanism is navigational certainty.
Stations often offer multiple exits, but crowds concentrate around a few.
Travelers copy successful routes because copying lowers the cost of uncertainty.
The hidden mechanism is navigational certainty.
People think exits end journeys. Often, they begin decisions.
