Why Do Some Organizations Find It Hard to Copy Their Own Success?
Repeating an outcome is often harder than achieving it once.
Organizations often understand what they do, but not every factor that makes it work. This makes replication difficult.
Successful outcomes frequently depend on combinations of culture, trust, timing, experience, and informal systems.
Some of these factors are difficult to identify, measure, or transfer. As a result, organizations may struggle to reproduce their own success in a new location, team, or context.
For travelers, a beloved local bakery branch may feel different from another branch even when recipes and procedures are identical.
