Why do people defend their favorite brands so emotionally?
People rarely argue about products. They argue about identities.
It is only a phone.\n\nOnly a car.\n\nOnly a coffee brand.\n\nThe hidden mechanism is borrowed identity.\n\nHumans extend identity into possessions.\n\nCriticism feels personal.\n\nLoyalty feels meaningful.\n\nPeople think brands sell products.\n\nVery often, they sell belonging.
